Privacy Policy

At Thurstonia Marina, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, whether you're visiting our website, filling out a form, or contacting us in person.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and phone number (when contacting us or submitting forms)
Payment and shipping details (for merchandise orders)
Emergency contact information (for rental waivers)
Any information you provide voluntarily (e.g. feedback or survey responses)

2. How We Use Your Information

Your information is used solely for the purpose of:

Responding to inquiries and service requests
Fulfilling rental or merchandise orders
Contacting you in the event of scheduling or safety-related updates
Processing payments and issuing receipts
Improving our customer service and website

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except when required by law or to complete a transaction (e.g. processing payments securely through a third-party service provider).

4. Data Storage & Security

We take reasonable precautions to protect your information:

All digital forms are stored securely
Payment processing is handled through secure, encrypted platforms
Access to customer data is limited to authorized staff

5. Cookies & Website Analytics

Our website may use basic cookies to enhance your browsing experience. These do not collect personal information unless you choose to provide it through a form. We may also use website analytics tools to track general visitor activity (e.g. pages visited, time on site) to improve user experience.

6. Your Rights

You have the right to:

Request access to your personal information
Ask for corrections or deletions
Withdraw consent to communications at any time

To do so, please contact us.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the effective date at the top will be updated.